What counts as an active user?
A person who processes, reviews or corrects documents or cases in the feld.ai workspace. Automated processing does not require its own user licence. How active users are counted each month and the workflow scope are specified in the offer.
Which models are available in the plans?
Every plan provides access to our models on feld AI infrastructure in Austria, with full EU data residency when using our infrastructure. We connect suitable models for each task. Model access does not mean free or unlimited usage: model usage is billed separately based on actual consumption at rates disclosed in advance.
What is included in the Professional plan?
For €400 net per active user per month, you operate your agreed custom business workflow on feld.ai. This can include custom validation rules, case logic, reference matching, agent tools and reports. Setup, development and integration are quoted separately; unlimited development hours are not included.
How much do you customise my workflow?
Basic includes self-service configuration of existing agents. With Team, we configure existing components for an agreed standard process. Professional supports custom business and case logic. Document types, rules, outputs, interfaces and acceptance criteria are agreed per organisation. Each additional user licence is not an additional development project.
Are human reviewers included in the price?
HITL means that your team can review and correct results in the workspace. It does not include a manual review service from feld.ai or a general mandatory approval chain.
Can we use our own hardware as a company or reseller?
Yes. With Enterprise & Partner, we agree on operation on suitable hardware you provide or a dedicated installation. Access to models on feld AI infrastructure in Austria remains available. Local model hosting is agreed separately following a technical assessment. Data residency, sizing, updates and operational responsibilities depend on the agreed installation.