Solutions
AI-Powered Mailroom and Filing
Incoming mail — inquiries, orders, invoices, contracts — needs to be reviewed, sorted, and filed in the right system manually. Speed determines customer satisfaction.
The Solution
feld.ai automatically classifies incoming documents, extracts relevant data, and files them in a structured way. When inquiries are detected, the process is seamlessly handed off to automated quote generation.
How It Works
1. Connect input channels — Email inboxes, scan folders and upload interfaces are configured as input sources. All common formats are processed.
2. Classify automatically — AI recognises the document type (enquiry, order, invoice, contract) and assigns it to the appropriate processing logic.
3. Extract and enrich data — Relevant fields are extracted and matched against master data. For enquiries, line items and specifications are prepared for quote generation.
4. File or process further — Documents are automatically filed in the correct system. Enquiries are seamlessly handed off to automated quote generation.
What sets us apart
Automatic Classification
Automatically identify inquiries, orders, invoices, and contracts
Data Extraction
Relevant fields from each document type extracted automatically
Structured Filing
Documents automatically filed in the right system and folder
Seamless Handoff
Inquiry detected? Quote is generated automatically
Related Solutions
Automated Quote Generation — inquiry detected? The quote is generated automatically.
Mailroom Automation for Law Firms — specialized solution for case mail, court notices, and deadlines.
Mailroom Automation for Tax Offices — specialized solution for receipts, notices, and client mail.
Frequently Asked Questions
Which input channels are supported?
feld.ai processes documents from email inboxes, scan folders, upload portals and API interfaces. Connection uses standard protocols (IMAP, REST, file system watcher).
How accurate is automatic classification?
In production environments classification typically achieves over 95% accuracy. The system continuously learns through human-in-the-loop corrections and improves with every processed document.
How does structured filing work?
Documents are automatically assigned to the correct folder, client or case. Filing logic is configured once and then runs fully automatically — adaptable to your DMS structure.
Can the mailroom also generate quotes?
Yes. When the mailroom detects a customer enquiry, line items and specifications are extracted and handed off to the quote generator. The quote is automatically created and presented for approval.
What volumes can be processed?
feld.ai is designed for batch processing and comfortably handles hundreds to thousands of documents per day. Processing capacity scales with demand.